Indiana Fiber Network
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IFN maintains point of presences (PoPs) for carrier interconnection (NNI) at the following locations:
Chicago Data Center – Cermak
- 350 East Cermak Road 5th Floor, Chicago, IL 60616, (5th flr Equinix IFN cage/2nd flr Equinix MMR).
Lifeline Data Center - Henry Street
- 733 W Henry Street, Indianapolis, IN 46225, (basement panel/1st flr MMR/2nd flr IFN cage).
Lifeline Data Center - Eastgate
- 401 N Shadeland Avenue, Indianapolis, IN 46219, (data center MMR cage).
Indy Telecom Center - Henry Street
- 701 W Henry Street, Indianapolis, IN 46225, (valve room OCEF, garage door OCEF).
OnLine Tech Data Center
- 505 W Merrill Street, Indianapolis, IN 46225, (carrier MMR cage).
To initiate an interconnection Network-to-network interface (NNI) with IFN, contact an IFN Carrier Wholesale representative who will assign your request to an IFN project manager to guide you through the process.
The IFN Project Manager will email you a NNI Interconnection form which will gather the initial information about your company including provisioning and outside plant contact phone numbers and emails. Conference calls with the appropriate contacts from both companies will be setup to determine:
Which location will be preferred for the interconnection NNI. During this call there will be a review of where physical facilities exist today, and monthly and non-recurring cross-connect charges for each potential interconnect location.
Pending and expected usage will be discussed, along with a review of NNI connection costs and any other requirements.
Based on the findings in the initial calls, the initial bandwidth for the interconnection NNI (1G/10G/100G), can be determined and what upgrades may be planned for the future.
An interconnect agreement may be required to determine contractual usage of the NNI, assignment of CFA based on direction, and any other provisioning issues.
Once location and logical connection arrangements are finalized, your outside plant person will be contacted to provide the physical connectivity details, and your provisioning contact will be asked to provide CFA at the selected interconnect location. The testing of the NNI interface can then be scheduled.
This entire process may take up to 60 days to complete.
IFN Vice President of Sales & Marketing August Zehner, will be attending INDATEL’s 11th Annual Summer Symposium in Kansas City, MO, June 18-21, 2017. The INDATEL’s Annual Summer Symposium provides an opportunity for industry professionals and carriers to address relevant topics of the day. This year’s agenda includes sessions that explore demands and challenges faced by carrier Ethernet providers.
“INDATEL serves an important role for the rural telecom industry to accomplish significant scope, scale and synergy to monetize and expand our networks,” said Zehner. IFN is an active member of INDATEL.
INDATEL is a team of wholesale carriers dedicated to providing best-in-class, cost-effective transport connectivity via fiber-optic network routes in rural and metropolitan areas. Between our members, who are primarily made up of independent rural telecom service providers, we are able to deliver reliable bandwidth solutions in rural and underserved markets. INDATEL and its members are uniquely positioned to provide telecommunication connectivity to many places other providers cannot. To learn more about INDATEL, please visit www.INDATEL.com
Indiana Fiber Network, LLC (IFN), the leading Indiana statewide Network Service Provider announces a business improvement initiative. The primary drivers for the initiative are to increase user and customer satisfaction and operational scale on the business processes. “This business improvement initiative includes the entire service lifecycle, beginning with the identification of customer needs and IT requirements, through to the design and implementation of the service into operation,” said Keith Jones, IFN Service Transition Manager.
This initiative will help streamline and standardize IFN’s service management processes across the company so that all clients can expect the same high level of proactive service with more mature processes and capabilities. “The improved business process will increase staff awareness of service management, improve service availability and resource utilization, and enable IFN to realize operational and financial efficiencies,” said Ralph Cunha, IFN Chief Financial Officer.
According to Tom Bechtel, IFN Vice President of Network Planning, IFN will use a best practice framework for service management delivery called Information Technology Infrastructure Library (ITIL). “ITIL is an industry standard that provides guidelines for how to deliver services more efficiently by improving management processes across business units,” said Bechtel. Another benefit of the process improvement initiative will help delineate incident and problem-management functions within the operations. “It is a noteworthy effort in IFN’s ongoing customer strategy to construct a statewide footprint to support the growing broadband needs of our clients,” said August Zehner IFN Vice President of Sales and Marketing.
Darryl Smith, VP of Network Operations, states: “We needed to be able to work smarter, not harder as IFN continues to expand fiber service throughout the State of Indiana. Lots of focus has been placed on the service operation area of our business. We are committed to meeting the expanding service assurance requirements of our customers; maintaining their service quality levels is a key focus.” Based on this business improvement initiative, IFN is pleased to announce the promotion of Darryl Smith to Vice President of Operations. Smith joined IFN in 2011 as Manager of Transport and Switching, then promoted to Director of Network Operations in 2014. Smith will continue to advance IFN’s expanding Customer Service Assurance operations. “Implementation of the ITIL best practice framework is not an overnight success story, but takes lots of time and commitment to manage the change in the organization in a phased approach,” said Smith.
“In response to the company’s growth and as a result of the increasingly competitive market that we operate in, IFN identified the need to improve our processes with the end-result goal of improving the quality of our customer service,” said Kelly Dyer, IFN President and CEO.
Indiana Fiber Network, LLC (IFN) was formed in March of 2002, whose ownership is comprised by 20 local exchange telephone companies throughout the state. They offer data center, Internet backbone, and data transport services over state-of-the-art Ethernet, CWDM, DWDM, and SONET fiber networks, with service in the State of Indiana and throughout the US via a network of national carrier partners. For more information, please visit IFN’s website at www.ifncom.net or call (317) 280-4636.
Indianapolis, IN —April 21, 2017: Indiana Fiber Network, LLC (IFN), the leading Indiana statewide Network Service Provider, announces a significant bandwidth upgrade infrastructure service to Tele-Media Solutions. IFN is delivering Multi-Gigabit data rates as an upstream internet provider to Tele-Media Solutions. One of IFN’s consortium member-owners, Tele-Media Solution’s protect transport with 3GB Dual Access Internet access is now available in their service areas.
“This expansion is part of Tele-Media’s strategy to improve our service offering, enabling our internet service to deliver the higher speeds our customers demand. The service is designed to be fully redundant and geographically diverse, and puts us in a position to more than adequately feed our new fiber to the home project slated to begin next year,” said Mike Harian, Tele-Media Solutions’ General Manager.
According to August Zehner, IFN Vice President of Sales and Marketing, today, consumers enjoy a dazzling array of communications choices. “Tele-Media Solutions’ customers will directly benefit with more robust internet service and reliability from this infrastructure upgrade. It is great to see the proactive planning and implementation that occurred on this project,” said Zehner.
Enabling Tele-Media Solutions as a member/owner is why IFN was initially formed. “IFN’s mission is to provide innovative, tailored technology solutions to our Members and customers/partners in the most effective, reliable and economically sound method possible,” said Kelly Dyer, IFN President and CEO.
About Tele-Media Solutions
Tele-Media Solutions is one of 8 telephone cooperatives and 35 independent telephone companies in Indiana. This Cooperative serves members in portions of Clark, Floyd, Scott and Washington Counties encompassing an exchange area of 120 square miles. Tele-Media Solutions offers High-Speed Internet and voice services. For more information, please visit Tele-Media’s website at www.telemedia.coop or call 812-967-3171.
About Indiana Fiber Network, LLC (IFN)
IFN was formed in March of 2002. IFN’s ownership is comprised of twenty local exchange telephone companies throughout the state. IFN offers data center, Internet backbone and data transport services over state–of–the–art Ethernet, CDWM, DWDM and SONET fiber networks, with service in the state of Indiana and throughout the US via a network of national carrier partners. Follow IFN on Twitter at www.twitter.com/indianafiber. For more information, please visit IFN’s website at www.ifncom.net or call (317) 280-4636.
Formerly known as COMPTEL, INCOMPAS is the leading trade association for competitive networks. INCOMPAS represents communications and technology companies large and small, advocating for laws and policies that promote competition, innovation and economic development.
Mike Bonahoom, Regional Sales Manager for IFN Carrier Wholesale division will be attending the full INCOMPAS conference. If you are a Carrier Wholesale customer and interested in meeting with us at INCOMPAS, please let us know. Info@ifncom.net
Find out more at http://show.incompas.org/Schedule
Indianapolis, Indiana—February 23, 2017: Indiana Fiber Network (IFN) President and CEO Kelly C. Dyer recently announced that he will retire from the company later this year. Dyer started as the Chairman of the Management Committee when IFN was originally formed in 2002 where he was ultimately responsible for the establishment of the corporation including the recruitment of investor/owners and development of the business plan. He became the first paid employee of IFN in 2004, accepting the position of President and CEO.
During his 37 year telecom career, Dyer has only worked for two organizations; IFN and one of IFN’s owners, Daviess-Martin County RTC, where he last held the position of the Executive VP and GM. Dyer has also served on various committees and held different offices within state and national organizations including Chairman of the Indiana Exchange Carrier Association, Second Vice-Chairman of the Indiana Telecommunications Association, and Vice President of INDATEL Services, LLC to name a few.
“It’s been a privilege and an honor to work for an organization that has such great owners and employees,” said Dyer. “Personally, now is the time for me to step down and transition leadership of IFN to the next CEO – one who will lead IFN through the next wave of expansion just as I have been fortunate to do for the past fifteen years. I am working closely with the Management Committee to establish a timeline that ensures a smooth transition.”
Don Johnson, current Chairman of the Management Committee of IFN said: “The Committee greatly appreciates Kelly’s 15 years of service to IFN and his leadership as the original Chairman and Founding President and CEO. Kelly has been the instrumental driver in IFN’s establishment and profitable growth since our inception. He did an outstanding job and he will be greatly missed.”
Johnson said the Board is conducting a comprehensive search for the company’s next CEO, considering both internal and external candidates.
The company is hosting an open house at IFN’s headquarters on March 2, 2017 from 8:30 am to 4:00 pm honoring Mr. Dyer for his years of service. All friends and colleagues are invited to attend.
Indiana Fiber Network, LLC (IFN), the leading Indiana statewide Network Service Provider, announces that Auburn Essential Services (AES) has established a carrier interconnect relationship with IFN as a fiber transport provider. Building a carrier interconnect via IFN is a notable stride in AES’s plan to enhance their network value and enables AES to be more responsive to customer requirements.
Auburn Essential Services fiber service covers over 50 miles of metro area in Auburn, Indiana. “This interconnection will further facilitate both organizations’ Ethernet Transport Service to Carriers and Enterprise organizations looking for high-bandwidth broadband fiber service. AES’s fiber transport service provides customers with transport affordable fiber options not before available in Auburn. IFN’s service provider strategy is to provide carrier-neutral access for our clients,” said Christopher Schweitzer, Manager with Auburn Essential Services.
According to August Zehner, IFN Vice President of Sales and Marketing, Customer Provided Access allows the customer to decide which provider will deliver carrier services to their location. “AES is an excellent case study on how partnering with IFN provides clients Customer Provided Access to carriers and communication providers. Since IFN has interconnections with all the leading carriers, this provides significant cost savings for the customer,” said Zehner.
About Auburn Essential Services
Auburn Essential Services (AES) is a community-owned and operated network that offers Internet, television, point-to-point (private) data, voice and data center co-location services to businesses and residential neighborhoods in Auburn. Since 1985, the City has used optical fiber to provide high-speed communications and manage the electrical grid of our service territory. In 1998, Auburn developed and implemented a Municipal Area Broadband Network, which tied over 28 government facilities together on a common platform to share voice, data, and software in a collaborative manner. Then in 2005, AES began offering high speed, high demand Internet, point-to-point and colocation services to area businesses and eventually the broader community. For more information, please visit AES’s website at www.auburnessentialservices.net or call (260) 333-0100.
About Indiana Fiber Network, LLC
Indiana Fiber Network, LLC (IFN) was formed in March of 2002. IFN’s ownership is comprised of 20 local exchange telephone companies throughout the state. IFN offers data center, Internet backbone and data transport services over state–of–the–art Ethernet, CWDM, DWDM and SONET fiber networks, with service in the state of Indiana and throughout the US via a network of national carrier partners. Follow IFN on Twitter at www.twitter.com/indianafiber. For more information, please visit IFN’s website at www.ifncom.net or call (317) 280-4636.
IFN Vice President of Business Development, Rob Ramsey, will be attending IEDA’s Annual Conference in Indianapolis on December 1-2, 2016. The conference includes sessions that explore Trends and Best Practices: Thoughts from Site Consultants, General Session: Getting the Workforce Ready, Indiana Economic Development Corporation (IEDC) Update, and a Legislative update.
The Indiana Economic Development Association defines economic development as the facilitation of investment that leads to long-term community prosperity. “I look forward to attending the conference as IFN continues to expand our relationship efforts in working with local and regional economic development organizations throughout the State of Indiana,” said Ramsey.
About Indiana Economic Development Association, Inc.
The Indiana Economic Development Association, Inc. was formed in 1968 by 16 professional industrial developers to provide continuity to a statewide community development effort. IEDA was incorporated in 1982 as a statewide not-for-profit economic development organization. With each year, IEDA has extended its educational programs and has become more actively engaged in influencing legislation and policies. Since 2005, IEDA has employed lobbying firm, Bose Public Affairs Group, to help IEDA monitor and develop state legislation and to speak out on important issues. For more information on IEDA, please www.ieda.org or call 317-454-7013.